Privacy Policy

This privacy policy sets out how Charu Craft uses and protects any information that you provide when using this website. Charu Craft is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can rest assured that it will only be used in accordance with this privacy statement. Charu Craft may update this policy periodically by revising this page. You should check this page occasionally to ensure that you are satisfied with any changes.

What We Collect

We may collect the following information:

  • Name
  • Contact information, including email address
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to customer surveys and/or offers

What We Do with the Information We Gather

We require this information to understand your needs and provide you with a better service. Specifically, it is used for:

  • Internal record keeping
  • Improving our products and services
  • Periodically sending promotional emails about new products, special offers, or other information we think you may find interesting using the email address you provided
  • Market research purposes, including contacting you by email, phone, fax, or mail
  • Customizing the website according to your interests

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file placed on your computer's hard drive after you give permission. Cookies help analyze web traffic and allow web applications to tailor their operations to your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web traffic and improve our website to better meet customer needs. These cookies are used solely for statistical analysis, and the data is removed from the system afterward.

Cookies enhance your experience on our website but do not give us access to your computer or any information beyond what you share with us. You can choose to accept or decline cookies through your browser settings. Declining cookies may prevent you from taking full advantage of the website.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you leave our site, we have no control over the other websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites. These sites are not governed by this privacy statement, and you should review their privacy policies for further information.

Controlling Your Personal Information

You can restrict the collection or use of your personal information in the following ways:

  • When filling out a form on the website, look for a box you can click to indicate that your information should not be used for direct marketing purposes.
  • If you previously agreed to us using your personal information for direct marketing, you may change your preference at any time by writing to or emailing us at care@charucraft.com.

We will not sell, distribute, or lease your personal information to third parties without your permission unless required by law. We may use your personal information to send promotional information about third parties we think you may find interesting, but only if you indicate that you wish this to happen.

You may request details of personal information we hold about you under the Data Protection Act 1998. A small fee may apply. If you would like a copy of the information held on you, please write to us.

If you believe any information we are holding about you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any inaccuracies.